YesPlay FICA Documents: Quick Submission & Update Guide (2025)

If you’re betting on YesPlay in South Africa, you’ll soon hit the FICA (Financial Intelligence Centre Act) checkpoint. It sounds formal, but the process is simple once you know what to do. Below you’ll find everything you need – from the exact paperwork to the fastest way to upload it, plus handy fixes for the most common errors.

What FICA Means for YesPlay Users

FICA is the law that forces betting sites to verify who you are. The goal is to stop money‑laundering and protect your account. On YesPlay, you’ll be asked for a few documents before you can withdraw large sums or claim big bonuses. The good news? You only need to provide them once, and you can update them anytime if anything changes.

Step‑by‑Step: Submit & Update FICA on YesPlay

1. Gather the right files. You’ll need a clear photo or scan of:

• A valid South African ID (front side).
• A recent utility bill, bank statement, or tenancy agreement showing your name and address (no older than three months).
• If you’re a corporate account, add a Certificate of Incorporation and proof of director ID.

Make sure the images are in JPG, PNG, or PDF format and under 5 MB each. Blurry or cropped pictures are the main reason for rejections.

2. Log into YesPlay and go to the verification section. On the web, click your profile icon → ‘Verification’. In the app, tap the menu → ‘KYC / FICA’. Both pages load the same upload form.

3. Upload the documents. Click ‘Choose File’ for each required slot, select the correct image, and hit ‘Upload’. You’ll see a green checkmark once the server accepts each file.

4. Add a short note (optional). If you think anything might confuse the review team – like a changed address – type a quick explanation in the comment box. It saves time.

5. Submit and wait. After you hit ‘Submit’, YesPlay usually reviews the files within 24‑48 hours. You’ll get a push notification or email with the result.

6. What if it gets rejected? The system will tell you which document failed. Common fixes:

• Resize a large file so it’s under 5 MB.
• Retake a photo in good lighting; avoid glare on the ID.
• Make sure the address on your bill matches the ID exactly – no misspellings.

Resubmit the corrected file and you’re back on track.

7. Updating your FICA later. If you move, change your name, or renew your ID, repeat steps 1‑5. YesPlay lets you replace older files without starting a new verification request.

Quick checklist before you finish:

• All images are clear, readable, and under 5 MB.
• Names and addresses match across documents.
• File formats are JPG, PNG or PDF.
• You’ve saved a note for any special circumstances.

Follow this list and you’ll avoid the usual back‑and‑forth with the support team. Once your FICA is approved, you can bet, withdraw, and claim bonuses without interruption.

Need extra help? YesPlay’s live chat is open 24/7, and the FAQ section repeats most of these steps with screenshots. Bookmark the page so you can refer back whenever you need to update your details.

Remember, the FICA check is a one‑time safety net for you and the platform. By keeping your documents up to date, you protect your winnings and stay compliant with South African law. Happy betting!