YesPlay Data Removal Guide: Delete Your Account and Clean Up Your Info

If you’re thinking about leaving YesPlay or just want to tighten your privacy, you’ve landed in the right spot. Below you’ll find plain‑English steps to wipe your data, delete your account, and handle those pesky FICA documents. No jargon, just what you need to get it done fast.

Quick Checklist Before You Start

Grab a pen or open a notes app and make sure you have these ready:

• Active YesPlay login (email/username and password)
• Latest version of the YesPlay app or a desktop browser
• Scanned copies of your ID, proof of address, and any other FICA docs you uploaded
• A clear reason for deletion (optional but helpful for support)

Having these on hand speeds up the process and cuts down on back‑and‑forth with support.

Step‑by‑Step: Delete Your YesPlay Account

1. Log in to the app or website. Go to the main menu, then tap Profile > Settings. If you’re on a desktop, click your avatar and select Account Settings.

2. Find the “Close Account” option. It’s usually at the bottom of the settings page. Click it and you’ll see a short questionnaire asking why you want to leave.

3. Fill out the reason (optional). Choose the most accurate option – “Privacy concerns”, “No longer interested”, or “Other”. Adding a reason can help the team improve their service, but you can skip it if you prefer.

4. Confirm your identity. YesPlay will ask for a verification code sent to your email or phone. Enter the code to prove it’s really you.

5. Submit the request. After you hit Delete Account, you’ll get a confirmation email. Keep that email until the account disappears – it’s your proof that you asked for deletion.

Once the request is processed (usually within 24‑48 hours), all your betting history, saved preferences, and personal details are purged from the active database. Some anonymized data may remain for legal compliance, but it won’t be linked to you.

How to Remove or Update FICA Documents

If you only need to change or erase your FICA info without closing the whole account, follow these steps:

1. Go to the verification section. In the app, tap Profile > Verification. On the website, find My Account > KYC/FICA.

2. Choose “Edit” or “Remove”. You can upload new documents or delete the existing ones. Deleting will flag your account as “unverified”, so you won’t be able to place bets until you re‑verify.

3. Upload fresh files. Make sure photos are clear, the whole ID is visible, and the file format is JPG, PNG, or PDF under 5 MB. Double‑check that your name matches the account email.

4. Submit and wait. The verification team usually replies within a few hours. If they reject the upload, they’ll tell you what’s missing – fix it and try again.

Removing FICA data without deleting the account is handy if you’re switching to another verification method or just want to limit how long sensitive documents sit on the platform.

That’s the whole process. It’s quick, it’s free, and you stay in control of your personal info. If you hit any snags, the YesPlay support chat is available 24/7 – just paste the confirmation email and they’ll sort you out.

Remember, cleaning up your data is a good habit. Whether you’re moving on to a new betting site or just tightening privacy, these steps keep your online footprint tidy.