FICA Process: Fast Guide to Verify Your YesPlay Account

If you’re new to YesPlay in South Africa, the first hurdle is the FICA verification. It might sound technical, but the whole thing can be done in under ten minutes once you know what to do. Below you’ll find everything you need – the exact documents, the upload steps, and the little tricks that stop rejections before they happen.

What Documents Do You Need?

YesPlay follows the South African FICA (Financial Intelligence Centre Act) rules, so you’ll need three basic items:

• Proof of identity – a clear picture of your South African ID or passport.
• Proof of address – a recent utility bill, bank statement, or council tax notice that shows your full name and address.
• Proof of payment source – a screenshot of your bank account, a payslip, or a recent tax return if you plan to deposit large sums.

Make sure each file is under 5 MB, in JPG, PNG or PDF format, and that the text is readable. Blurry scans are the most common reason for a rejected upload.

Step‑by‑Step Upload on YesPlay

Now that you have the right files, follow these clicks:

1. Log into your YesPlay account on the web or the app.
2. Go to the “My Profile” section and tap “Verify Account”.
3. Select “FICA Upload” and you’ll see three empty boxes – one for each document type.
4. Tap each box, choose the file from your phone or computer, and hit “Upload”.
5. After all three are attached, hit the “Submit for Review” button.

The system will give you a quick confirmation. Most users hear back within 24 hours, but if you get a “rejected” notice, check the error message – it will tell you whether the file was too large, unreadable, or the wrong document type.

Here are a few quick fixes that save you a trip back to the upload screen:

• Rename files to something simple like “ID.jpg” or “Bill.pdf”. Fancy characters can confuse the parser.
• If the upload stalls, try a different browser or switch from Wi‑Fi to mobile data – some networks block large file transfers.
• For utility bills, blur out any irrelevant numbers (like account numbers) but keep the address clear.

Once your documents are approved, you’ll see a green “Verified” badge next to your profile name. That unlocks higher betting limits, instant deposits, and faster withdrawals.

Need a refresher? The article “How to Submit FICA Documents on YesPlay (South Africa) – Fast Verification Guide” walks through each step with screenshots. It’s worth a quick read if you get stuck.

Remember, the FICA process is there to keep your money safe and to protect against fraud. By following the checklist above, you’ll breeze through verification and get back to the games you love without any hassle.