How to Verify YesPlay – Simple Steps to Get Your Account Approved

If you’ve just signed up on YesPlay, the next thing you’ll hit is verification. It sounds like a hassle, but with the right checklist you can finish it in under ten minutes. Below we walk through everything you need – from the docs you’ll upload to the screens you’ll click – so you can start betting without waiting.

What You Need for YesPlay Verification

YesPlay requires a few basic pieces of info to meet South Africa’s KYC (Know Your Customer) rules. Here’s the minimal set:

• Identity proof – a clear photo of your ID card or passport.
• Proof of address – a recent utility bill, bank statement, or a signed lease showing your name and address.
• FICA documents – if you’re a South African user, you’ll need to upload a completed FICA form (usually the ‘FICA Declaration’ PDF) and a copy of your ID.
• Bank details – for withdrawals, a screenshot of your bank statement with the account number visible (last four digits are enough).

Make sure each file is under 5 MB, in JPG or PNG format, and that the text is readable. Blurry or cropped files are the main reason verification gets rejected.

Step‑by‑Step Guide: Uploading Your Docs on Web or App

1. Log in and go to ‘My Account’. On the website, click your avatar on the top right, then choose ‘Verification’. In the app, tap the menu (three lines) and select ‘KYC & Security’.

2. Start a new verification request. You’ll see a button that says ‘Upload Documents’ or ‘Start Verification’. Click it.

3. Choose the document type. Select ‘ID’, ‘Proof of Address’, or ‘FICA’ from the dropdown. The system will ask you to attach a file for each.

4. Upload your files. Use the ‘Browse’ button or drag‑and‑drop. Double‑check that the file opens correctly before you hit ‘Submit’.

5. Add any extra info. Some users need to type a short note, like the reason for a change of address. Keep it short and factual.

6. Submit and wait. After you hit ‘Submit’, you’ll see a status bar – usually ‘Pending Review’. Most approvals happen within 24 hours, but if you get a ‘Rejected’ notice, read the error message carefully. Common reasons are blurry scans, mismatched names, or missing signatures.

Tip: Take photos in good light, crop just enough to show the edges, and rename the file to something clear (e.g., ‘ID_JaneDoe.png’). This reduces the chance of a rejection.

Once approved, you’ll see a green checkmark next to each document, and your account will be fully active. You can now deposit, place bets, and withdraw winnings.

If you run into trouble, contact YesPlay support via live chat. Provide them with your user ID and a brief description of the issue – they’ll usually get back within an hour.

That’s it! Verification doesn’t have to be a roadblock. Follow the checklist, keep your files sharp, and you’ll be betting on YesPlay in no time.