How to Submit Your FICA on YesPlay – Simple Step‑by‑Step Guide

If you’ve hit the “Verify Account” prompt on YesPlay, you’re looking at a FICA check. FICA (Financial Intelligence Centre Act) is South Africa’s way of making sure betting accounts belong to real people. It’s quick, it’s safe, and once you’re done you can bet without limits.

What FICA Means for You

Think of FICA as a digital ID check. The platform needs to confirm your name, address, and that you’re of legal age. Without it, deposits and withdrawals get blocked. The good news? You only need a few documents and a few minutes of time.

Documents You’ll Need

Gather these before you start:

• Valid South African ID (front and back)
• Proof of residence – a recent utility bill, bank statement, or rental agreement (not older than 3 months)
• If you’re a foreign player, a passport and a proof of address in your home country

Make sure the files are clear and under 5 MB each. JPG or PDF work best.

Now, fire up the YesPlay app or log in on the website. Navigate to My Account → Verification → Submit FICA. You’ll see upload boxes for each document. Tap “Choose File”, select the image, and hit “Upload”. The system will run a quick scan.

Most users see a green check within an hour. If there’s a problem, You’ll get a notification telling you what to fix – usually a blurry photo or a mismatched address.

Here are a few tips to speed things up:

• Use a bright background when you snap your ID photo.
• Crop the image so only the document shows – no extra screens.
• Double‑check that the address on your proof matches the one on your ID.

Having the right info the first time saves you a back‑and‑forth with support. If you do run into an issue, the YesPlay live chat is fast – just have your reference number handy.

Once your FICA is approved, you’ll see the “Verified” badge next to your profile. From there, you can deposit, place bets, and withdraw winnings without interruption.

Remember, the FICA check isn’t a one‑off thing. If you change your address or renew your ID, you’ll need to re‑upload the updated docs. Keeping your details current keeps your account in good standing.

That’s it – submit, wait, and get back to the action. A few minutes of paperwork unlocks the full YesPlay experience. Happy betting!