Proof of Address: Quick Steps to Verify and Update on YesPlay

If you’ve tried to bet on YesPlay and hit a verification wall, the likely culprit is a missing or wrong proof of address. The platform needs to confirm where you live to meet South African regulations and protect your money. Below you’ll find the exact documents they accept, how to upload them without a hitch, and some shortcuts to speed up the process.

What Counts as a Proof of Address?

YesPlay follows the standard FICA (Financial Intelligence Centre Act) rules. That means you can use any recent utility bill, bank statement, or government‑issued letter that shows your name and a current residential address. The document must be dated within the last three months and be clearly readable. Common choices are:

• Electricity or water bill
• Municipal rates notice
• Bank or credit‑card statement
• Telephone or internet invoice
• South African ID card with a matching address (only if it’s a recent change‑of‑address endorsement)

Don’t try to submit an old paper bill or a scanned passport photo – the system will reject it and you’ll waste time.

Step‑by‑Step Upload Process

1. Log in to your YesPlay account. Click the profile icon, then select “Verification” from the menu.

2. Choose “Proof of Address”. You’ll see a brief checklist of accepted files. Have your document ready on your phone or computer.

3. Take a clear photo or scan. Use good lighting, avoid glare, and make sure all corners are visible. A JPG or PNG under 5 MB works best.

4. Upload the file. Drag it into the upload box or browse from your device. The platform will run an instant check for clarity and date.

5. Submit and wait. Most users get approval within a few minutes, but it can take up to 24 hours if a manual review is needed.

6. Check your status. Go back to the verification page; a green tick means you’re good to go. If something’s wrong, you’ll see a short note on what to fix.

Common Mistakes and How to Fix Them

Blurry photos. The system can’t read faint text. Snap a new picture with your phone’s focus on the document.

Wrong address. If your ID shows a previous address, make sure the utility bill matches the current one. Mismatched details cause a rejection.

Expired documents. Anything older than three months is considered outdated. Get the latest bill from your provider’s online portal.

File size too large. Reduce the image resolution a bit or use a free online compressor. Keep it under 5 MB.

When you follow these tips, verification usually goes smooth. If you’re still stuck after a day, reach out to YesPlay support via live chat – they can tell you exactly what’s missing.

Having your proof of address sorted means you can focus on what matters: placing bets, tracking results, and enjoying the bonuses YesPlay offers. No more waiting, no more “verification pending” messages – just a fully active account ready for action.